I'm not receiving email or other items in my Exchange account in Outlook for Mac

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If not, then you should for assistance with your account and the services they are providing. Can you tell us if you have gone through any of these steps and what settings you're using? Sorry for the problem with receiving email.

In order for us to help you we would need some details on your email setup and the problem. Does this occur for every message? This would allow them to track the email once it hits our server, or determine if it is failing before reaching us.

Cannot receive messages | Troubleshooting

Cause: Outlook is offline. Solution: Verify that Outlook is online. Cause: Outlook is not connected to the server that is running Microsoft Exchange Server. Solution: Check your Microsoft Exchange server connection. If there is a problem with the connection, the indicator icon will be orange. If you successfully connected to the account before, try to connect to it from another Exchange application, such as. You can also check the status of the Exchange server by contacting your Exchange server administrator. Cause: Items from an Exchange account are stored in the Outlook cache. If this cache becomes corrupted, it may cause synchronization problems with the Exchange server. Solution: Empty the cache in Outlook so that Outlook can download all the items from your Microsoft Exchange account again. Caution: The following procedure deletes any information that is not synchronized with the Exchange server, including your contacts' mail certificate. Emptying the cache replaces the contents of the folder with the latest items from the Exchange server. Before emptying the cache, you may want to ensure that your Outlook information is backed up. After the folder is empty, Outlook automatically downloads the items from the Exchange server. Related information Cause: Outlook is offline. Solution: Verify that Outlook is online. Cause: Outlook is not connected to the server that is running Microsoft Exchange Server. Solution: Check your Microsoft Exchange server connection. If there is a problem with the connection, the indicator icon will be orange. If you successfully connected to the account before, try to connect to it from another Exchange application, such as Outlook Web App. You can also check the status of the Exchange server by contacting your Exchange server administrator. Cause: Items from an Exchange account are stored in the Outlook cache. If this cache becomes corrupted, it may cause synchronization problems with the Exchange server. Solution: Empty the cache in Outlook so that Outlook can download all the items from your Microsoft Exchange account again. Caution: The following procedure deletes any information that is not synchronized with the Exchange server, including your contacts' mail certificate. Before emptying the cache, you may want to back up your Outlook information that is stored only locally on your computer. For more information, see. After the folder is empty, Outlook automatically downloads the items from the Exchange server.

Next, check the for any errors or record of the missing emails. My domain name is : ananthamsilks. Strage but problem must be solved. To sol the issue, please remove some connected accounts so that the total number of connected accounts is 20 not getting emails fewer. One of the individuals who can't send emails to anyone at our domain is using msn. The only real option is to purchase your own domain name, and find a prime which provides you with a back end management software such as cpanel where you can create and manage your own email accounts.